View all frequently asked questions
When do you need it? Our typical delivery time on stocked leathers is 5 to 6 weeks. For non stocked leathers it is 7 to 8 weeks. Some leathers take a little longer. However if you have an event that you want your furniture for, we do have the ability to rush orders. Please get with your leather specialist for more specific details as you may be limited to leather choices that we have in stock. Rushes do not usually cost extra money.
We deliver anywhere in the continental United States. Our local delivery zone is typically about a 60 mile radius from your nearest store location. Anything outside of that zone may be a long range delivery. Please check with your leather specialist for specific delivery prices.
It typically takes 1 to 2 weeks to ship after completion of the manufacturing of your furniture, however again we may have the ability to meet your deadline. Please contact your leather specialist for details.
We delivery anywhere in the continental United States. Our local delivery zone is typically about a 60 mile radius from your nearest store location. Anything outside of that zone may be a long range delivery. Please check with your leather specialist for specific delivery prices.
Everything we do is custom therefore, we have over 1 million combinations when you consider all of our style options such as; legs, cushions, leather type, and colors. Because of this, we would need more specifics such as the style you are interested in as well as the leather group to accurately price something for you. Our furniture costs more than promotional and incomparable national brands and it should. Our construction, features and benefits, and warranty are superior. The result is that your Leather Creations furniture will last longer, look better and remain more comfortable over the years and throughout its life expectancy. However, when you compare our prices to the high-end manufacturers that are comparable, you will find we are from 15% to 30% less expensive, while still offering a much better warranty. Because WE are the FACTORY, there is no middleman. We have far more flexibility than others in terms of styles/options/features and benefits, etc. Our warranty is second to none, and is backed by our own service department that comes to you. Other companies require you to pay to bring the piece back should a warranty situation arise.
Parts Lifetime/Labor 3 years
In many cases we can hire a technician to do the repairs in your area right in your home. If a repair can not be done in your home and must be brought back transportation charges may occur. We treat it on a case by case basis.
It is merely a style issue and not structural. Our frames are as sturdy as possible therefore the middle leg is not required. You can add the middle leg if you choose for a small charge.
We are a vertically integrated company that manufactures Leather Furniture of the highest quality and sells it directly to the public via our retail showrooms.